Returns & Refunds
Every item is made to order. If something is wrong on our end, we'll make it right.
What we cover
- Print defects — faded colors, missing areas, or blurry ink
- Misaligned or incorrectly placed artwork
- Wrong item shipped (wrong size, wrong color, wrong design)
- Damaged or lost packages
Contact us within 14 days of delivery. We'll reprint or fully refund — your choice.
What we don't cover
- Sizing issues — please check the size guide carefully before ordering
- Change of mind after the order is placed
- Design errors you approved at checkout
- Damage caused after delivery
How to request a reprint or refund
- Take a clear photo of the issue (the garment laid flat, showing the print clearly).
- Find your order ID from the confirmation email or the My Orders page.
- Send us a message via the Contact page — include your order ID, a description of the problem, and your photo.
- We'll respond within 1–2 business days and arrange a reprint or refund.